Privacy Policy

Effective Date:November 4, 2010

Ajinomoto® North America, Inc. (“Ajinomoto®”) respects the privacy of its website users. This Privacy Policy is designed to inform you about the types of information we collect from and about you, either as a visitor to our website www.amino-vital.com (the “Site”), or when you order our products. This Privacy Policy also explains how Ajinomoto® may use and disclose such information, and your ability to control certain uses of it.

Information Collected

Personal Information

Ajinomoto® collects personal information from you only when you order products from us; or request information from us or otherwise contact us. The personal information we collect may include your name, address, telephone number, email address, and if you are a customer, a credit card number. We will not require you to provide more information than is necessary to participate in any of our Site activities.

Non-Personal Information

When you visit this Site, we or a third party service provider (“Service Provider”) may collect certain non-personal information from you, including but not limited to your browser type, operating system, Internet Protocol (“IP”) address, and the domain name from which you accessed the Site. In addition, we or our Service provider may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other click-stream or site usage data. This information is not combined with personal information collected on the Site unless you have provided your consent.

Ajinomoto® may share aggregate, non-personal information with third parties.

Cookies

We, or our Service Providers, use cookies to collect the non-personal information described above. A cookie is a small data file that is placed on your hard drive when you access the Site. We or our Service Providers may also use cookies to: (1) provide better service to Site visitors; (2) compile and analyze statistics and trends, and otherwise improve our products, services, and the Site for your use; and (3) manage our telecommunications networks. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this Site might not work without cookies.

Information Use

Ajinomoto® or its Service Providers may use the information we collect from and about you for any of the following purposes: (1) to fulfill orders, provide service and communicate with customers; (2) to develop new products or services; (3) to respond to your inquiries, (4) to contact you with promotional materials from our company; (5) to review the usage and operations of our Site and services; (6) to address problems with the Site, our business, or our products and services; and (7) to protect the security or integrity of the Site and our business. We may also use your information as described to you at the point of collection.

We will use and disclose your credit card information only to process payments and prevent fraud.

Information Disclosure

Ajinomoto® may disclose the information we collect from and about you as follows: (1) to our Service Providers, if the disclosure will enable them to perform a business, professional or technical support function for us; (2) as necessary if we believe there has been a violation of the Site Terms of Use or of our rights or the rights of any third party; (3) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matter related to public safety, as permitted by law, or otherwise as required by law; and (4) as described to you at the point of collection. In addition, in the event that Ajinomoto® or substantially all of its assets are acquired, your information may be one of the transferred assets. We will provide notice before personal information is transferred and becomes subject to a different privacy policy.

Information About Children

This Site is not directed to, nor do we knowingly collect any personal information from, children under the age of 13.

Use of Materials

The materials available on the Site may be used for educational purposes only. You must contact Ajinomoto® (at the address listed below) and request, and be granted, permission in order to reprint or retransmit all or a portion of any materials on this Site.

Links to Other Websites

You should be aware that this Site may contain links or references to other websites to which this Privacy Policy does not apply. We are not responsible for the practices of such sites. Check the linked site to locate its privacy policy which may be different from our own.

Security

Ajinomoto® has taken certain physical, electronic, contractual, and managerial steps to safeguard the information we collect from and about our customers and Site visitors. Ajinomoto® cannot guarantee the security of any information you disclose online, and you do so at your own risk.

Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at our discretion. When we do, we will post the revised Privacy Policy on the Site.

Questions

If you have any questions about this Privacy Policy please contact us in writing at:

Ajinomoto® North America, Inc.
4020 Ajinomoto Drive
Raleigh, NC 27610